Frequently Asked Questions
Answers to your questions.
Everything you need to know — for collectors and partners.
Customers
Browse the touchscreen, select your pack, pay with card or contactless, collect from the retrieval bin. Under 60 seconds.
Every product is sourced from official distributors and remains factory-sealed. Authenticity guaranteed.
Card, Apple Pay and Google Pay. Contactless and secure. No cash.
All sales are final once dispensed. Technical issues? Contact us and we'll sort it.
Businesses
Nothing. Zero upfront, no ongoing costs. You provide the space, we provide everything else, and you earn a share of every transaction.
Approximately 1m x 1m with a standard power outlet nearby. We'll assess during approval.
We handle everything — restocking, maintenance, support, cleaning. You never touch the machine.
Monthly bank transfer with a detailed transaction statement.
Payments & Locations
Yes — PCI-compliant terminals, encrypted transactions. We never store card details.
Premium retail locations across the UK — shopping centres, hobby shops, entertainment venues. New locations added monthly. See our Find a Machine page.
Yes — get in touch via our Partner or Contact page. We're always looking for new venues.
Returns & Partnerships
Contact us with the location and time. We'll investigate and refund or replace if affected.
Complete the enquiry form on our Partner page. We'll be in touch within 48 hours. No obligation.
Good footfall, 1m x 1m space, power outlet, collecting-friendly demographic. Shopping centres, hobby shops and entertainment venues are ideal.